The Simplest Way to Build AI Assistants

Everything you need to create an AI assistant that works for your business

DepthNode gives you the tools you need to create, train and publish a conversational AI assistant that can then be linked up to any automation, enterprise system, voice telephony agent and much more. It all starts with a simple no-code, non technical, AI powered chat assistant that can be trained using natural language instructions.

AI Powered Intelligence

Intelligent Conversations.  Exceptional Experiences.

DepthNode AI Chat

AI Chat Assistants are intelligent agents that help business communicate with customers instantly and accurately.

The Assistant answers questions, captures customers details, guides users and automates routine tasks – improving the customer experience while reduction operations efforts.

With an AI Assistant your business stays responsive, scalable and ready to convert visitors into customers 24/7.

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Customisable Chat Flows

Where Generative AI Meets Guided Logic.

How To flowchart

We use a hybrid approach combing generative AI with decision tree logic to guide conversations.

The no-code visual builder lets you easily design, optimise and customise chat flows for maximum engagement.

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Central Knowledge Base

The AI Assistant will continuously learn and adapt
from your business knowledge base to create a powerful assistant.

How To DepthNode Edit QnA

Build your knowledge base by training your AI Assistant to use internal documents (ie. multiple file formats), FAQs, images and website contents.

 The AI generated answers are based on the data provided within this knowledge base. The AI will learn over time, improving accuracy and performance.

Keep the knowledge base up to date and add new sources at any time.

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Templates to enhance Customer Conversation

DepthNode provides pre-built AI Assistant templates
helping you launch your AI Assistant quickly and start driving better customer engagement.

How To DepthNode Chat Persona

Choose Template
Select from pre-built templates that are designed to handle specific skills and data flows for tasks such as customer service, marketing, sales and more.

Customise
Tailor the templates to suit your brand and conversational workflow.

Publish
After some testing, publish your AI Assistant onto your website, app etc and watch your customer engagement improve with every message.

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Integration

Seamlessly integrate your AI Assistant with other automation systems.

Connect your AI Assistant seamlessly with CRMs, automation tools (ie Make, Zapier, n8n), Voice platforms, Payment Gateways and other software in real time using webhooks.

Simply select the platform to connect to, paste in the web hook URL generated by your automation tool and your integration is ready.  All responses are securely sent and received in structured JSON format, ensuring your systems can process the data accurately and reliably.

Our AI Assistant can also connect directly to your existing systems using secure API connections.

Automate routine tasks such as responding to FAQs, scheduling appointments, sharing campaign updates, broadcast messages and capturing customer details and leads.

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Security and Data Protection

DepthNode places a strong emphasis on data security and privacy.

We have safeguards in place so you can collect and manage customer data with peace of mind.

 Our services are hosted on AWS,  leveraging robust cloud infrastructure to protect your data.

 Pinecone for database management.

SupaBase for secure database operations, content delivery and storage.

 Stripe as our secure payment gateway.

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Improve Customer Service

Instant Human Like Responses
Provide accurate conversational answers to customer questions using your Knowledge base, making every interaction more relevant, engaging and trustworthy.

24/7 Availability
Support your customers at any time, reduce waiting times, capture leads outside business hours.

Scale Effortlessly as you Grow
Handle multiple conversations without adding extra staff or infrasture costs.

Reporting
Track usage, customer questions, behaviour and trends to improve content and refine your customer service strategy.

Multi Language and Voice Support
Ability to reach global audience with multi lingual support and voice responses

Support Workflow
Automatically create support tickers to integrate with HelpDesk systems to deal with more complex queries, ensuring no queries go unresolved.

Lead Engagement

Visitor Engagement
Encourage interaction and keep visitors on your site longer.

Data Capture
Ask target questions to collect customer details and qualify leads in real time.

Personalise Recommendations
Recommend services or products based on visitor needs, increasing potential sales.

Integration
Seamlessly transfer captured leads into CRM and other platforms for follow ups by sales and marketing teams.

Visitor Behaviour Insights
View reports that help you understand what visitors are requesting to see how you can improve services.

Increase Revenue

Improve Customer Satisfaction
Provide instant, accurate and polite responses that build trust and encourages repeat visits.

Improve Lead Conversion
Collect contact details, schedule demos or sales calls, qualify prospects and guide users towards purchase decisions.

Boost Sales
Support customers thru the buying journey, recommend alternatives or add-ons, promote cross selling, highlight upcoming campaigns and discounts.

Lower Operational Costs

Automate Repetitive Tasks
Automate routine enquires and FAQs, reducing support staff and enabling them to focus on higher value work.

Cost Effective Deployment
Launch AI Assistants quickly and efficiently, maximising ROI thru automation and improved knowledge management.

Reduce IT Operational Costs
DepthNode is designed for ease of use and rapid scaling and therefore minimising ongoing IT overheads.