Training with Questions and Answers (Q&A)

Q&A training allows you to provide specific questions and answers for the assistant. This helps the AI respond accurately to user queries by mapping questions to precise answers.

Input specific questions and their desired answers as a set.

Users can add as many Q&A pairs as needed.

It is useful for building customer service assistants.

FAQs can be prepared in advance for better productivity.

Always click “Add” to save changes.

users enter a pair of desired questions and answers

Current Questions and Answers

Each Q&A entry is listed with its title, along with the date and time it was added.

Current Q&A is updated with a new search bar to easily locate the training resources

To edit a question or answer, click the pencil icon, make your changes, and then click “Save Changes”.

To delete a Q&A entry, click the red bin icon.

The Search bar makes it easier for users to look for the previous Q&A training resources.

Tip: Always review edits carefully to ensure the assistant responds accurately.

Edit your QnA pair, Save changes after viewing
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Training section overview